Privacy Policy

Privacy Policy

Privacy Policy

We, Protelle, respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information.

1. Information Collection

We only collect data necessary for processing orders and improving user service. This may include:

  • Personal data: first name, last name, delivery address, email, phone number.
  • Payment data: bank details, payment systems used for payment.
  • Website usage information: IP addresses, browser, and device data.

2. Use of Your Information

We use your data for:

  • Processing orders and delivering goods;
  • Improving our website and customer service;
  • Informing you about news, promotions, and offers (if you have given your consent);
  • Ensuring transaction security and protecting against fraud.

3. Data Protection

We apply modern technologies and methods to protect your personal data, including:

  • Encryption during data transmission;
  • Protection of our databases from unauthorized access;
  • Limited access to personal data only for authorized employees.

4. Use of Cookies

Our website uses cookies to enhance the user experience. Cookies help us analyze traffic, store user settings, and optimize website functionality.

You can refuse cookies by changing your browser settings, but this may limit some website functions.

5. Disclosure of Data to Third Parties

We do not transfer your personal data to third parties, except when it is necessary for:

  • Processing payments (payment systems);
  • Delivering goods (courier services);
  • Complying with legal requirements.

6. Your Rights

You have the right to access, correct, or delete your personal data. You can also opt out of receiving marketing communications at any time.

7. Changes to the Privacy Policy

We reserve the right to change this Privacy Policy. All changes will be published on this page, so we recommend checking it periodically.

8. Contacts

If you have any questions regarding this Privacy Policy or the processing of your data, please contact us: